PRIVACY AND POLICY


Introduction


Barrownz Business Management and Consultancy Services Private Limited (“BBMCSPL,” “we,” “us” or the “Company”) has issued this Global Software development, website development, Digital Marketing and Business Consulting Company and Privacy Notice (“Notice”) to describe how we handle personal information that you may provide to us.

This Privacy Policy (the “Policy”) applies to information collected by BBMCSPL through our website (www.Barrownz.com), our online demo (demo.Barrownz.com), as well as any marketing/industry events we host or attend.


1. Information we collect and how we collect it :


1.1 - Information you provide via electronic form submission :
In order to evaluate our software or have a sales engagement we need to collect specific information including name, title, company, city, state, country, email and product preferences. Our account managers are divided by state and country so it is important that we understand where you are located to provide you with the best experience during your evaluation period.


1.2 - Information collected via cookies and web analytics :

We value your time and want to be sure we provide you with information relevant to your interests. We rely on various cookies and other tracking technologies to deliver online content and offers so that you are quickly provided with information that matters to you. (See detailed information under the “Cookies & Tracking” section below).


1.3 - Information collected via support communications (forms, email and phone) :

During your evaluation period, and when you become a customer or partner, you may engage with our support team to help get you up and running or troubleshoot issues. In addition to your personal contact information including name, company, title, email, phone and username, we may need to get the following information, including but not limited to, your system information, hardware and software environments, and sample files pertaining to your case.


1.4 - Information collected during sales process (via email and phone) :

As we engage in a sales agreement, we will need to collect financial information (electronic payment information and/or mailing address and point of contact for payment) as well as legal contract information.


1.5 - Information collected for job submissions (via email) :

If you are submitting an application for a job at BBMCSPL you will be asked to provide your resume along with your contact information, work history, and qualifications.


1.6 - Information collected from marketing events :

You may visit BBMCSPL at an in-person event. If you are interested in follow-up by BBMCSPL we may ask you for a business card or to scan your badge. If we scan your badge we will be collecting the information you provided to the show organizers. If you sign up for a webinar we will be collecting information via a form to send you the relevant event details and follow-up. If you participate in a webinar by a third-party provider where BBMCSPL is the sponsor, the vendor may share that information with us to be able to follow-up with you after the event.


1.7 - Information collected from surveys / giveaways :

You may visit BBMCSPL at an in-person event. If you are interested in follow-up by BBMCSPL we may ask you for a business card or to scan your badge. If we scan your badge we will be collecting the information you provided to the show organizers. If you sign up for a webinar we will be collecting information via a form to send you the relevant event details and follow-up. If you participate in a webinar by a third-party provider where BBMCSPL is the sponsor, the vendor may share that information with us to be able to follow-up with you after the event.


1.8 - Information we collect about you from third-parties :

We usually collect personal information directly from you, however if you are working with us through a partner, system integrator, or reseller, we may be getting your information directly from such third party.



2. When do we collect Personal Data?

We may ask you to provide Your Personal Data when you :

  • Use This Website;
  • Register for an account on This Website;
  • Purchase a SaaS product or Service from This Website;
  • Use one or more of our SaaS offerings;
  • Register products you have purchased from us;
  • Download a software trial or update;
  • Contact us, including for sales or technical support;
  • Participate in a marketing/sales promotion or an online survey;
  • Subscribe to our newsletters, promotional emails or other materials;
  • Request information about our products, quotes, downloads or white papers.

3. How We Use Personal Data ?

We use your Personal Data to :

  • Deliver the products and support or carry out the transactions you have requested;
  • To establish an unique account for you to access our software(s);
  • For accounting and billing purposes;
  • Send communications to you, such as your transaction status (for example, order confirmations), information about products and services available from our portfolio and from our affiliated and subsidiary companies, event announcements, important product notices including those announcing changes to our terms or policies, information about particular programs in which you have chosen to participate, surveys, promotional offers and other related communications;
  • For other uses that may be necessary or useful in order for us to provide the services you have purchased;
  • Advertise and market our software product lines by delivering targeted advertisements on This Website and other sites;
  • Administer, customize, personalize, analyse and improve our products, services (including the content and advertisements on This Website), technologies, communications and relationship with you;
  • Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
  • Prevent fraud and other prohibited or illegal activities;
  • Protect the security or integrity of This Website, our business, or our products or services; or
  • Otherwise, as disclosed to you at the point of collection or as required or permitted by law.

4. Breach Notification :

BBMCSPL takes its responsibility for managing security and compliance very seriously and has established policies, processes and controls designed to ensure the protection of your Personal Data, including a variety of security strategies intended to prevent unauthorized access to your Personal Data.

BBMCSPL evaluates and responds to reports of incidents that might involve unauthorized access to Personal Data. If we become aware that Personal Data has been compromised or mishandled, we report any such action or activity to you in accordance with prevailing legal and/or contractual requirements.


5. Cookies & Tracking :

We use the information on how you interact with BBMCSPL and our sites to promote our commercial offerings and to optimize the delivery of communications. In addition we may use your personal information to provide you with advertisements, promotions and information about products and services tailored to you and your needs. This may include demographic data or trend data provided by third-parties, where permitted. Contact details, including phone numbers, mail and email addresses, may be used to contact you. If you do not want us to use your personal information in this way, you can simply choose not to consent to such use of your data on the webpages and/or forms through which such personal information is collected.


6. Tracking Technologies, Cookies & Do-Not-Track Cookies :

Cookies are commonly used small text files that are placed on your computer or device by websites that you visit or HTML-formatted emails you open, to make websites work, or work more efficiently. There are different types of cookies including:

  • Analytics or customization cookies that collect data that is either used in aggregate form to help us understand how the website is being used or how effective our marketing campaigns are, or to help us customize the website for you.
  • Advertising cookies and tracking scripts are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously re-appearing, ensuring that ads are properly delivered and, in some cases, featuring ads based on your interests. If you do not wish to receive cookies you may be able to refuse them by not agreeing to the use of them upon entering the website. If you do so, we may be unable to offer you some of our functionalities, services or support. If you have previously visited our websites, you may also have to delete any existing cookies from your browser. We gather certain data automatically and store it in log files. This data may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this log data with other data we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

7. Do-Not-Track :

There are different ways you can prevent tracking of your online activity. One of them is setting a preference in your browser that alerts websites you visit that you do not want them to collect certain data about you. This is referred to as a Do-Not-Track (“DNT”) signal. Please note that our websites may not recognize or act in response to DNT signals from web browsers. There is currently no universally-accepted standard for what a company should do when a DNT signal is detected. If you have come to our site through a third-party referral you may have a cookie placed by the third-party. These third-party cookies are governed by the privacy policy of the company providing it.


8. Purposes for Processing Personal Information


8.1 Business Transactions with Customers : We process Personal Information through the Company’s global IT systems, which include tools and systems that help us to administer customer accounts, orders and business transactions and share information across Company systems, and with related corporate entities.

8.2 Rocket Websites, Marketing, Subscriptions, Social Media : You may provide Personal Information to the Company through our website “contact” page, to request product information or other resources such as product demos, webinars, downloads or documentation, or participate in the Company’s online forums or customer community. Personal Information gathered from the forms you fill out on our websites is used in any of the following ways:

  • To provide you with information about our products and services and select third party products, including product alerts, releases, upgrades and patches
  • To ask you to participate in surveys about products, services, news and events
  • To allow you to download products, access webinars or product demos
  • To access customer support portals or participate in a Blog
  • To aggregate broad demographic information to understand general user trends
  • To enable our compliance with export control and other laws and regulations

9. Other legitimate business purposes

We may also collect and use Personal Information when it is necessary for other legitimate purposes, such as to help us conduct our business more effectively and efficiently, for example, for general IT resourcing on a global level and information security/management.


10. Legal purposes

We also may use your personal information where we consider it necessary for complying with laws and regulations, or to exercise or defend the legal rights of the Company’s global group of companies.


Effective Date and Notification of Changes to our Privacy policy

This Privacy Policy is effective as of Jan 1, 2019. We reserve the right to change this Privacy policy at any time. If we materially change this Privacy Policy, we will either notify you by email (sent to the e-mail address specified in your account) or post a prominent notice on This Website. Changes are effective as of the date we post them on the Privacy Policy page of This Website. We encourage you to periodically review this Privacy Policy.


Contact Us

If you have questions or concerns regarding this Privacy policy, please contact us at Legal@Barrownz.com or via postal mail at Flat No 4, IInd Floor, Roop Plaza Building, Marutipuram, Indira Nagar, Lucknow – 226016, Uttar Pradesh, India. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at Customercare@barrownz.com. If you would like to request to view, edit or delete your private information, or if you have a complaint or concern about a violation of your privacy rights, contact us at privacy@Barrownz.com. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for other necessary business purposes.